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Return Policy & Return Authorization Forms

We Strive To Make Your Return Experience Simple And Easy
Please call us if there is a problem, defect, or quality issue with your product before starting a return.

How to Return

An Approved Return Authorization Form is required for ALL returns.

It's easy to create your RA request online:

1. Log into your account

2. Click Orders > Order History to see all recent orders

3. Click the Order Number you would like to return

4. Click Request a Return

5. Select items and indicate reason for return

6. Click Submit Request

7. Our team will review the request and we will email you a copy of your Return Authorization once approved (allow 24-48 hours).

8. Once Approved you can Download & Print your Return Authorization and place inside your return package(s)

Questions? Email us at info@concordiasupply.com or call us at 1-800-521-0751

Please Note:

- Packages received without a printed Return Authorization inside will not be given credit

- Allow 2-3 weeks for return credit to be processed. Thank you for your patience

- Clearance items are not eligible for return

OUR MISSION

At Concordia Supply, it's our mission to equip churches and ministry leaders with high quality christian resources that transform lives for Christ.