Custom T-Shirts FAQs
It normally takes about two to three weeks for the shirt to print, ship and deliver from the date of payment.
Unfortunately we are not able to add any shirts to your original order once printing has begun. Any subsequent order is considered a new order and pricing/delivery will reflect an individual order. When ordering fewer than 25 shirts, pricing can be more expensive due to the small quantity.
Pricing is extra with more colors. See the Pricing & Ordering Information page for more details.
Generally the Gildan 5000 runs "standard". See the Custom T-Shirt Sizing Chart for more details.
Your proof will be emailed to you within 1 business day after submitting your order or request for a quote. Don’t forget to check your spam folder – just in case! If you haven’t received your proof within 1 business day please contact our design team directly at firstname.lastname@example.org.
Yes, we do! Our pricing is set up to give price breaks based on quantities. After you have finalized the design of your shirt you will be directed to the next page where you will find a size run from. After you enter your quantiles of shirts per size, add them to the cart and you will see the special pricing reflected there.
At this time we are unable to offer rush delivery. There is always a chance that the shirts could arrive inside of two weeks, but we cannot guarantee it. We ship from three locations around the country. Most people in the USA will receive their items within two to three days after printing has completed.
If you need less than 25 shirts, please contact our Design Team by email at email@example.com for a quote.
You can use our online customization tool and then click "Get a Quote". Once on our quote page, you can enter in the number of shirts you will need to generate the quote.
If you choose to let the Design Team customize it for you, you will need to fill out a short form with your church name and contact information, and a member of the Design Team will contact you through email within 24-48 hours with login instructions to view your proof. You will have the ability to correspond with the Design Team over your shirt until we have created the perfect shirt design for you, your church and your VBS.
Think of your printer at home. You could fill it with multiple paper colors, mix them all together and print 500 copies of the same document. But if you wanted to print 100 of the 500 documents with a second ink color, it would require a second print. In the same way, any ink or design changes is a separate item on an order.
Some Gildan 5000 shirt colors are only available in Adult sizes, including Antique Cherry Red, Antique Irish Green, Antique Jade Dome, Antique Orange, Antique Sapphire, Berry, Blackberry, Brown Savanna, Cornsilk, Gravel, Heather Military Green, Heather Red, Heather Sapphire, Ice Grey, Lilac, Midnight, Russet, Sunset, Turf Green and Tweed.
Imprint can be placed on the front or back of shirt. It cannot go on shirt sleeves. There is an additional charge of approximately $2-$4 per shirt for additional imprints (depending on quantity and number of colors).
Once your order has shipped you will receive a tracking number. If you haven’t received your tracking number in a timely manner, please contact our design team directly at firstname.lastname@example.org.
Contact our design team directly at email@example.com. Our team works to respond to all email correspondence within one business day.
Don't see the shirt you want? Just ask!
*When printing on the center of the shirt. Widths for a left chest imprint will print at a default size of 4" wide.
We require a minimum order of 25 shirts. Must be the same ink colors and design, but the shirt colors & sizes can be mixed
We offer all sizes from Youth XS to Adult XXXXXL, although some shirt colors are only available in Adult sizes. There is an additional charge of $2/shirt for Adult XXL and Adult XXXL and $4/shirt for Adult XXXXL and Adult XXXXXL (not all colors available in larger sizes).
Make sure that you're logged in under the same e-mail you used to place the order using our Design Studio. If you have any trouble, you can contact us at firstname.lastname@example.org.
We offer more than 40 shirt colors and more than 30 imprint colors. See the Custom Shirt & Imprint Color page for a complete list of color options available.