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Concordia Supply Jobs

Our Mission at Concordia Supply is to help the local church thrive! Since 1949, Concordia Supply has grown from a small, family-operated business to a national leader in Christian Retail serving 100k+ churches! We are committed to equipping churches with everything they need to spread the Gospel.

Why you'll love working at Concordia Supply

  • We are growth-minded and forward thinking, and constantly positioning ourselves for long term sustainability.
  • We get to be creative every day and build a great company, without red tape or bureaucracy
  • As a 100% e-commerce, cloud-based business, we are technology focused and data-driven.
  • We believe in autonomy and reward taking initiative
  • We have an amazing team and positive company culture that you'll love being a part of
  • We are obsessed with providing the best customer experience possible and believe Happy employees = Happy customers
  • After 70 years in business, we are still family-owned and operated. We view our employees as an extension of our family
  • We distribute products which are used to share the Good News of Jesus Christ to millions of people

What We Offer

  • Competitive Salary + Performance Bonuses
  • Generous 401K Match
  • Comprehensive Health Benefits for you and your family

Customer Service Representative

Reports to: Marketing Director

Works with: CSR Team

The ideal candidate is someone who is extremely organized, has exceptional problem solving skills and who is self motivated. You'll need to be a great communicator (phone, email, Slack) and truly enjoy talking with customers. You'll need to be confident and not afraid of direct communication to succeed in this role. We are open to having this position staffed by a fully remote worker or in our main Rancho Cucamonga, CA office.

Your Role will include:

Customer Service

  • Fielding inbound calls, chats and emails from customers for orders and order issues.
  • Taking and following up on orders as well as answering product specific questions.
  • Reaching out to customers regarding information they have requested. There is no cold calling.

Administrative Tasks

  • Reviewing web orders, processing returns, check payments, data entry.
  • Special projects as assigned by supervisors; typically involve product data and order processing improvements.

Skills, Experience, Expectations

  • Excellent communication skills and ability to handle multiple calls and tasks over the course of a day at a fast pace.
  • Experience working in a Customer service environment where customer success has been a goal.
  • High comfort level with technology and computer skills to quickly navigate between various software systems to accomplish a task. We utilize multiple cloud-based systems (Google Docs, Slack, Netsuite, etc.)
  • You will be expected to learn the ins and outs of our system and have a desire to get better and better over time.
  • Things that are desired but not necessarily required.
  • Bilingual (Spanish) is a plus
  • Experience working at, with or volunteering with a church or ministry

Things that are desired but not necessarily required.

  • Bilingual (Spanish) is a plus
  • Experience working at, with or volunteering with a church or ministry

How to Apply

To apply, please email info@concordiasupply.com with your resume and job title in description. Be sure to include all relevant contact information.

E-Commerce Procurement Specialist

Reports to: Operations Director

Works with: Operations Team

The ideal candidate is someone who is extremely organized, has exceptional problem solving skills and who is self motivated. You'll need to be a great communicator via (phone, email, slack), not to mention, you actually enjoy creating/manipulating Excel spreadsheets. You'll need to be confident and not afraid of direct communication to succeed in this role.

Your Role will include:

Placing Purchase Orders

  • Working closely with the Director of Operations in placing purchase orders each week.
  • Following up with all the various details that occur once a Purchase order is placed: Confirm entry and pricing, ship dates, tracking, managing LTL shipments, handling discrepancies, timely delivery, 100% receiving accuracy, etc.
  • Track shipments and coordinate deliveries across each of our warehouses

Monitoring Inventory Levels

  • Understanding product seasonality, demand planning and forecasting. We have a few thousand SKUs, so it's a continual effort to make sure we have the right product in stock at the right time.
  • Track and maintain sufficient inventory to meet growth objectives

Managing Amazon FBA Replenishment

  • Placing replenishment orders in seller central for high-moving Amazon Prime SKUs
  • Coordinating FBA orders with a few vendors and our 3PL Logistics provider. (proper labeling, etc)

Netsuite ERP

  • Learn the ins and outs of our Cloud-Based Netsuite ERP system which is the core hub of our business.
  • You will learn how to monitor and track everything from start to finish in the Netsuite ERP system

Communicating with our 3PL and Warehousing Partners

  • We utilize a Third Party Logistics company to fulfill about two-thirds of our order volume. You will be communicating daily with our 3PL's support team to ensure timely receipt of POs and handling any discrepancies

How to Apply

To apply, please email info@concordiasupply.com with your resume and job title in description. Be sure to include all relevant contact information.

Accounts Payable Specialist

Reports to: Finance Director/CEO

Works with: Finance & Operations Team

The ideal candidate is someone who is extremely organized, has exceptional problem solving skills and who is self motivated. You'll need to be a great communicator via (phone, email, Slack) and be comfortable speaking with vendors and partners. You'll need to be confident, hard-working, and self-motivated to succeed in this role. This position is only an in-office position (limited work from home) at our main Rancho Cucamonga, CA office.

Your Role will include:

Key Function & Purpose

  • Posting and maintaining our GL for real time trial balances and reporting
  • On-time payments to vendors, service providers, and employees
  • Accurate and timely recording of all expenses for the company for accurate financial reporting.

Manage all PO Billing with Product Vendors

  • Ensure PO's Are Billed, Confirm details, 100% accuracy, Match up PO’s to bills. handle discrepancies, credits, etc.
  • Make sure every PO is fully billed with proper costs to the proper GL accounts

Service Providers & Expenses

  • Ensure Monthly bills for all service providers are paid on time, and accurate. Note changes month to month. Connect with proper department person regarding charges
  • Any expenses entered into GL (Adwords, marketing, etc)

Reconcile Bank Account & Credit Card Statements

  • Checking & Bankcard accounts and card statements reconcile expenses with each employee and for service vendors

Fulfillment Fees & Expense Recording

  • Review Amazon Fees and Expenses - Amazon Settlements, reconcile with GL
  • Fulfillment Fees - Recap, Enter into Netsuite GL as required, identify discrepancies or missing data
  • Shipping Bills - Enter weekly expenses, highlight various charges, look for abnormalities

Payroll

  • Weekly Payroll Finalize and Recap, GL entries
  • Ensure timely and accurate payroll

Skills, Experience, Expectations

  • High comfort level with technology and computer skills to quickly navigate between various software systems to accomplish a task. We utilize multiple cloud-based systems (Google Docs, Slack, Netsuite, etc.)
  • You will be expected to learn the ins and outs of our system and have a desire to get better and better over time. Be able to identify efficiencies and find creative solutions to become more effective
  • Detail oriented, thorough, well organized
  • Loves Numbers, Accounting, Accuracy
  • Communicate professionally and clearly both written and verbally
  • Proactive, not afraid to speak up, challenge current thinking, won’t be hesitant to prompt vendors and other employees to get answers
  • Maintain strong relationships with vendors and partners, interpersonal skills, not afraid to call vendors to resolve issues
  • 3-5 years experience in AP, billing, book-keeping type role

Things that are desired but not necessarily required

  • Experience working at, with or volunteering with a church or ministry
  • Degree in Business/Accounting/Finance or equivalent experience

How to Apply

To apply, please email info@concordiasupply.com with your resume and job title in description. Be sure to include all relevant contact information.