• Home
  • /
  • Contact Us | Concordia Supply

Important Information Regarding Order Processing Times

We want to thank you for your patience and understanding during these turbulent times. It continues to present challenges to our business and your ministry as well.

Delivery & Tracking Issues with UPS

Please know that UPS is experiencing delays with shipping time due to Covid-19 and other events affecting particular cities. We recommend contacting your local UPS directly regarding issues with delivery. Our customer service team does not have additional information beyond what you see on UPS tracking pages.

In Stock Items - Ordering Processing Time

Most "in-stock" orders are shipping the same day if placed before 12pm PT. All Express orders ship the same business day if placed before 12pm PT.

Urgent & Express Orders

If your order is time sensitive please select an EXPRESS shipping option. However, please note that UPS is not guaranteeing delivery dates at this time and we cannot offer refunds of express shipping charges becuase of their delays.

Back Order & Preorder Items

Please reference your original order confirmation email for expected back in stock dates. Those dates are our current best estimate and if those dates change, we will send an email to you.

Need Help? Have a question?

Our Customer Service team is here for YOU!


Chat now. Ask an expert!


Find answers online, anytime!

Return or Exchange?

We've made it easier than ever.

Get Exclusive Deals

Sign up and get special offers!

Printable Order Form

A PDF order form you can mail or fax to us.

Mailing Address

Concordia Supply
11810 Jersey Blvd.
Rancho Cucamonga, CA 91730

Business Hours

7:00AM - 3:30PM PST

  Phone: 1-800-521-0751

  Fax: 1-800-521-3233


Return Policy
About Us