Ordering & Shipping Information

Free standard shipping on all orders over $49. Contiguous US only.

Church Bulletins

Free standard shipping on all orders over $49. Contiguous US only.

Shipping Methods

When you have a time sensitive order please feel free to call 1-800-521-0751 or chat with us online.

Please Note: Refer to the Estimated Delivery Times section beneath Add to Cart on the product page for updated delivery times.

Standard Shipping

Orders over $49: We offer free standard shipping on orders over $49 (Contiguous U.S. only).

Orders under $49: Flat rate: $7.99

Express Shipping

Prices are based on weight. Most in-stock items ship same day when placed before 2:00pm ET, unless otherwise noted on the Item Product Page.

Hawaii, Alaska, Puerto Rico, APO Shipping

Shipping Cost is initially based on order amount.

  • Economy Shipping (8-10 Business Days): $15 or 20% of order value
  • Standard Shipping (4-6 Business Days): $25 or 25% of order value

Canada & International Shipping Shipping

We are no longer offering Canada and International Shipping

Due to unpredictable customs, duties, taxes and inconsistent delivery issues we are no longer offering International shipping at this time.

Our Customer Service Guarantees

100% Satisfaction Guarantee

We always want you to be satisfied with the quality of the products we offer and your ordering experience. If you are not satisfied, please contact us as soon as possible. We will do everything we can to make it right.

Best Terms & Pricing Guarantee

You can shop with us knowing you will get competitive prices. We will generally match comparable competitor advertised terms and offers. Please call us with any questions.

Free Shipping

Free standard shipping on regular orders over $49 (contiguous US only)

Rewards & Savings

Earn Rewards on all purchases and save on future purchases.

Shipping Partners

We use shipping partners in several different states to make sure you receive your product as quickly as possible.

Shipping Locations
Lexington, KY

Products shipping from Lexington:

  • VBS
  • Candlelight
  • All communion supplies (except TrueVine Chalices)
Indianapolis, IN

Products shipping from Indianapolis:

  • TrueVine Chalices
Battle Creek, MI

Products shipping from Battle Creek:

  • Bulletins
  • Letterhead & Stationery
  • Non-Custom Offering Envelopes
Aberdeen, SD

Products shipping from Aberdeen:

  • Indoor Custom Banners
  • Custom T-Shirts
Los Angeles, CA

Products shipping from Los Angeles:

  • Outdoor Custom Banners
  • Custom Offering Envelopes

Payment Methods

We make it easy. We accept all major credit cards and PayPal.

Credit/Debit Cards & PayPal

Visa, MasterCard, Discover, American Express, and PayPal

Bill Your Church (Invoice)

Yes, we can invoice your church account with payment due within 30 days (Net 30)! All established churches are eligible for an open billing account with Concordia Supply. New Church Accounts are subject to approval and we may require a credit card for first time order. Contact us to get approved for online ordering.

Bonus: Delayed Payment

For VBS and Sunday School Curriculum: We offer extended payment options of up to 90 days to pay your invoice. Only approved church accounts are eligible for this option.

Return Policy

We do our best to make returns as simple as possible.

  • Returns are allowed within 30 days from when you receive your order.
  • We have extended return privileges for VBS & Curriculum product.
  • IMPORTANT: You must Request a Return Authorization form and get Approval before sending any return you can do this online or over the phone.